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Frequently Asked Questions (FAQs)
How long will it take for my order to be delivered?
The delivery time depends on various factors, such as your location and the shipping method selected during checkout. Once your order is dispatched, you will receive a shipping confirmation email with tracking details. Use the tracking information to estimate the delivery timeline.
Can I change the shipping address after placing my order?
If you need to change the shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been shipped yet.
What should I do if the tracking information is not updating or shows no progress?
Sometimes, the tracking information may take some time to update. However, if you notice a significant delay or lack of progress in the tracking updates, please reach out to our customer support team. We will investigate the issue and provide you with the necessary assistance.
What happens if I'm not available to receive the delivery?
If you are not available to receive the delivery, the courier service will typically leave a notification with further instructions. This may include rescheduling the delivery or providing details for package pickup at a nearby facility. Refer to the tracking information for specific instructions or contact the courier service directly.